საქართველოს ტექნიკური უნივერსიტეტის ნიკო მუსხელიშვილის სახელობის საუნივერსიტეტო ბიბლიოთეკა

Niko Muskhelishvili University Library of Georgian Technical University

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Telecommunications expense management : how to audit your bills, reduce expenses and negotiate favorable rates / by Michael Brosnan, John Messina & Ellen Block.

By: Contributor(s): Material type: TextTextPublication details: New York : CMP Books, c1999.Description: iv, 293 p. : ill. ; 23 cmISBN:
  • 1578200326
Subject(s): LOC classification:
  • HF5681.I7 B76 1999
Online resources:
Contents:
Machine generated contents note: Understanding Your Local Telephone Bill -- The Customer Service Record (CSR)- -- Switched and Dedicated Services -- Carrier Access Billing System "CABS" -- How to Identify Billing Errors and Obtain Refunds -- Optimizing Your Network -- Long Distance Bill Auditing -- Secrets of Contract Negotiation -- Utilizing the Power of the Internet to Audit Your Bills -- Processing and Validating -- Technology Invoices -- Call Accounting, Phone System Security, -- Toll Fraud and Toll Abuse -- Appendix A - USOC List -- Appendix B - List of IXC PIC Codes -- Appendix C - 10 Steps that Vendors can take to -- Improve Customer Service and Billing Accuracy.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
წიგნები / Books წიგნები / Books ცენტრალური ბიბლიოთეკა / Central library ჰუმანიტარული დარ. / Humanitarian hall 338.244 / 158 (Browse shelf(Opens below)) K - 12625 Available 2014-4992
წიგნები / Books წიგნები / Books ცენტრალური ბიბლიოთეკა / Central library მხატვრული ლიტერატურა / Fiction 338.244 / 158 (Browse shelf(Opens below)) K-12835 Available 2015-1753

Price. 78 L.

Machine generated contents note: Understanding Your Local Telephone Bill -- The Customer Service Record (CSR)- -- Switched and Dedicated Services -- Carrier Access Billing System "CABS" -- How to Identify Billing Errors and Obtain Refunds -- Optimizing Your Network -- Long Distance Bill Auditing -- Secrets of Contract Negotiation -- Utilizing the Power of the Internet to Audit Your Bills -- Processing and Validating -- Technology Invoices -- Call Accounting, Phone System Security, -- Toll Fraud and Toll Abuse -- Appendix A - USOC List -- Appendix B - List of IXC PIC Codes -- Appendix C - 10 Steps that Vendors can take to -- Improve Customer Service and Billing Accuracy.

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