Telecommunications expense management : how to audit your bills, reduce expenses and negotiate favorable rates / by Michael Brosnan, John Messina & Ellen Block.
Material type:
TextPublication details: New York : CMP Books, c1999.Description: iv, 293 p. : ill. ; 23 cmISBN: - 1578200326
- HF5681.I7 B76 1999
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
წიგნები / Books
|
ცენტრალური ბიბლიოთეკა / Central library ჰუმანიტარული დარ. / Humanitarian hall | 338.244 / 158 (Browse shelf(Opens below)) | K - 12625 | Available | 2014-4992 | ||
წიგნები / Books
|
ცენტრალური ბიბლიოთეკა / Central library მხატვრული ლიტერატურა / Fiction | 338.244 / 158 (Browse shelf(Opens below)) | K-12835 | Available | 2015-1753 |
Price. 78 L.
Machine generated contents note: Understanding Your Local Telephone Bill -- The Customer Service Record (CSR)- -- Switched and Dedicated Services -- Carrier Access Billing System "CABS" -- How to Identify Billing Errors and Obtain Refunds -- Optimizing Your Network -- Long Distance Bill Auditing -- Secrets of Contract Negotiation -- Utilizing the Power of the Internet to Audit Your Bills -- Processing and Validating -- Technology Invoices -- Call Accounting, Phone System Security, -- Toll Fraud and Toll Abuse -- Appendix A - USOC List -- Appendix B - List of IXC PIC Codes -- Appendix C - 10 Steps that Vendors can take to -- Improve Customer Service and Billing Accuracy.
There are no comments on this title.