Call center management on fast forward : succeeding in today's dynamic inbound environment / Brad Cleveland & Julia Mayben.
Material type:
TextPublication details: Annapolis, Md. : Call Center Press, c1997.Edition: 1st edDescription: xv, 281 p. : ill. ; 23 cmISBN: - 0965909301
- HE8788 .C55 1997
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
წიგნები / Books
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ცენტრალური ბიბლიოთეკა / Central library ჰუმანიტარული დარ. / Humanitarian hall | 659.2 / 2 (Browse shelf(Opens below)) | K-12719 | Available | 2014-5331 |
Price - 42 L.
Includes bibliographical references (p. 253-258) and index.
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